DATE OF LAST UPDATE: SEPTEMBER 08, 2020
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 business days.
Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.
Shipping method Estimated delivery time Shipment cost
Parcel Post 3-8 business days Automatically calculated during checkout
Express Post 2-6 business days Automatically calculated during checkout
When your order is processed and a tracking number is available, you will receive an email with tracking information.
Customs, duties, and taxes
GetPlanters.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
GetPlanters.com.au does not ship internationally.
Still have questions about shipping?
Contact customer service at [email protected]
79 Longueville Road, Suite 261, Lane Cove, NSW 2066 Australia